General

Website Guidelines & Code of Conduct

• DoubleList Guidelines – Safe, Respectful, and Fun Interactions

General Account Questions

• 1. How do I create an Account?
• 2. I am having phone verification issues
• 3. Why is my account on hold?
• 4. How do I reset my password?
• 5. How do I change my account's email address?
• 6. Profile Nickname and Photo

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Posting Ads

• 1. How do I make a post?
• 2. How to respond to a post?
• 3. How do I manage my posts?
• 4. Why was my post flagged?
• 5. Why was my ad removed after being approved?
• 6. Why is my ad still in "Review"?

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Subscription and Payment Information

• 1. What type of subscription do you offer?
• 2. Refund Policy
• 3. Other Billing Inquiries

Messaging Options

• 1. Email Method
• 2. In-App Messenger Method

Legal

• TERMS OF USE
• 1. Information for Law Enforcement
• 2. Personal Harassment
• 3. Content Removal & Complaints Policy
• 4. Anti-Human Trafficking & Sexual Exploitation Policy

Announcements

• 2. July Announcments

Contact Customer Service

• Get in touch with us! - Click Here